Ana Arellano
Loves Park,IL
Summary
Proven Housekeeper at Hilton Garden Inn Hotel, adept in chemical handling and inventory control, showcasing exceptional attention to detail and customer service. Enhanced room freshness and guest satisfaction through meticulous cleaning and organization. Skilled in teamwork and problem-solving, significantly improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Housekeeper
Hilton Garden Inn Hotel
Rcokfrod, IL
01.2018 - 05.2020
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Communicated with maintenance team on damages to repair.
- Swept and damp-mopped private stairways and hallways.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
Benito Juarez
MexicoSkills
- Detail-oriented
- Chemical handling
- Inventory control
- Health and safety compliance
- Focused and detail-oriented
- Hardworking
- Exceptional time management
- Teamwork
- Customer service
- Multitasking and organization
- Complex Problem-solving
- Basic maintenance
Affiliations
- Rec League soccer/Women's soccer league
Languages
Spanish
Professional
Timeline
Housekeeper
Hilton Garden Inn Hotel
01.2018 - 05.2020
Benito Juarez