Ana Avelarde
Garden Grove,CA
Summary
I am currently an administrative support representative with a versatile background in accounting operations and healthcare aiming for self-improvement/growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Support Representative
SchoolsFirst Federal Credit Union
Tustin, CA
10.2025 - 06.2026
- Provided administrative support to ensure smooth daily operations in AP (Accounting Operations-Accounts Payable)
- Assisted in maintaining accurate Vendor records and documentation. (W9- Form 587/590, EFT Payments.)
- Coordinated scheduling for meetings and events, optimizing team productivity and ensuring timely payments with Vendors.
- Utilized Workday software to track colleague inquiries and resolve issues promptly as well as track/process invoices.
- Contributed to the development of process improvements for efficiency gains.
- Supported team projects by organizing resources and materials effectively.
- Adapted quickly to new systems and procedures, enhancing operational workflow.
- Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
- Increased vendor and TM satisfaction by providing prompt and accurate information to inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Volunteered to help with special projects of varying degrees of complexity. (Covered Vendor Management Tasks/ ATM Settlements)
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Provided exceptional customer service, resolving billing disputes quickly and professionally.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using Workday.
- Completed Month-End Ledger Variance Analysis across multiple GLs
Optometric Technician
Diana Risco O.D.
Garden Grove, CA
06.2022 - 03.2026
- Conducted preliminary eye exams, including visual acuity and tonometry.
- Managed patient records using electronic health record systems. (Eyepegasus)
- Educated patients on contact lens care and eye health practices.
- Coordinated appointment schedules to optimize workflow efficiency.
- Trained new staff on equipment usage and office protocols.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Collaborated with suppliers to ensure timely restocking of high-quality optical products.
Teaching Assistant
CSUF
Fullerton, CA
10.2024 - 05.2025
- Assisted in preparing instructional materials and resources for lectures and labs.
- Facilitated communication between professors and students, addressing inquiries and concerns promptly.
- Graded assignments and provided constructive feedback to enhance student learning outcomes.
- Supported classroom management by maintaining an organized and engaging learning environment.
- Designed lesson plans on Psychological Disorders.
- Conducted review sessions, reinforcing key concepts to improve student comprehension and retention.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Intern for BSCR
CSUF
Fullerton, CA
08.2024 - 11.2024
- Led small group discussions, fostering collaborative learning environments among students.
- Gained valuable experience working with students, applying learned concepts directly into gathering feedback for Professors.
- Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA05.2025
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Telephone reception
- Administrative procedures
- Presentation preparation
- Order processing
- Registration processing
- Teamwork
- Fast learner
- Multitasking
- Relationship building
- Confidentiality and data protection
- Excel spreadsheets
- Invoice processing
Certification
Human Resources Management- CSUF Extension Program, Certification December 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Support Representative
SchoolsFirst Federal Credit Union
10.2025 - 06.2026
Teaching Assistant
CSUF
10.2024 - 05.2025
Intern for BSCR
CSUF
08.2024 - 11.2024
Optometric Technician
Diana Risco O.D.
06.2022 - 03.2026
Bachelor of Arts - Psychology
California State University, Fullerton