Ana Avila Robles
Medical Assistant
Fontana
Summary
Detail-oriented and compassionate Medical Assistant graduate driven to support equitable, patient-centered care in humanitarian and mission-aligned clinical settings.
Overview
1
1
year of professional experience
2
2
Certifications
2
2
Languages
Work History
Processing Clerk
Geodis Company
12.2024 - Current
- Coordinated the processing and shipment of order batches (“waves”) to meet daily delivery deadlines, emphasizing accuracy and speed
- Utilized Excel and internal systems to assign order pullers, print labels, manifests, and organize totes for efficient workflow
- Resolved shipping issues including incorrect addresses, cancellations, and merchandise discrepancies through effective communication and problem-solving
- Maintained a highly organized workspace to support operational flow and ensure orders were processed without delays
- Developed strong time management and multitasking skills in a fast-paced, high-volume environment
Medical Assistant
New Hope Medical Clinic
07.2024 - 12.2024
- Answered multi-line phone system to assist patients, providers, pharmacies, and insurance personnel with scheduling, inquiries, and coordination of care
- Greeted and checked in patients; verified insurance eligibility, collected copayments, and guided patients through pre-appointed paperwork
- Measured and recorded patient vital signs and anthropometric data (height, wright
- Prepared patients for exams; roomed patients and ensured accurate documentation of lab orders and provider instructions
- Scheduled follow up appointments and ensured proper patient flow and continuity of care
- Maintained exam room cleanliness and safety by disinfecting surfaces, restocking supplies, and organizing intruments after each visit
- Set up procedure trays for exams including Pap Smears and ECGs
- Managed incoming faxes and messages; ensured timely delivery of important documents and communication to providers
- Uploaded external provider notes and medical documentation into the patient’s EHR accurately and efficiently
Education
Medical Assistant Certificate -
North West College
Riverside, CA 05.2001 -
Skills
Patient-focused care
Data entry
Customer service
HIPAA compliance
Vital sign monitoring
Fluent in English and Spanish
CPR
Certification
Basic Life Support
Timeline
Processing Clerk
Geodis Company
12.2024 - Current
Medical Assistant
New Hope Medical Clinic
07.2024 - 12.2024
Medical Assistant Certificate -
North West College
05.2001 -
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