Ana Bauer
Cedar Springs,MI
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Management Trainee
Wendy's Restaurant
Cedar Springs, MI
06.2020 - Current
- Implemented quality control measures to uphold company standards.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Associate of Arts - Communications
Montcalm Community College
Sidney, MI12-2023
Skills
- Customer Service
- Staff Training
- Employee Mentoring
- Positive Attitude
- Money Handling
- Customer Relations
References
References available upon request.
Timeline
Management Trainee
Wendy's Restaurant
06.2020 - Current
Associate of Arts - Communications
Montcalm Community College