Ana Borrego
Boca Raton,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Lead Brand Representative
Hollister.Co
06.2021 - 04.2023
- Conducted consumer surveys and analyzed purchasing trends.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Communicated product information with confidence and educated consumers about company.
- Increased sales by effectively communicating product benefits.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Provided exceptional customer service to drive satisfaction.
- Established and maintained positive relationships with customers.
- Maintained knowledge of current promotions and product features.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Assisted customers with product selection based on individual needs and preferences.
- Communicated product value, quality, and style to educate and entice potential customers.
- Developed creative displays and signage to draw customers to products.
- Maintained accurate records of promotional events and customer interactions.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
Education
High School Diploma -
West Broward High School
Pembroke Pines, FL06.2023
Skills
- Lead Generation
- Store Layouts
- Brand Awareness
- Sales Assistance
- Staff Training
- Sales Expertise
- Maintaining Clean Work Areas
- Product Recommendations
- Communication Skills
- Cash Counting
- Customer Interaction
- Team Goals
Languages
Spanish
Full Professional
Timeline
Lead Brand Representative
Hollister.Co
06.2021 - 04.2023
High School Diploma -
West Broward High School