Ana Burke
Camarillo,CA
Summary
Dynamic banquet server and hostess recognized for delivering exceptional guest experiences and efficient event management. Successfully trained new team members, improving service standards and operational efficiency. Passionate about creating a warm environment and ensuring seamless execution of events through effective communication and problem-solving.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hostess and Foodrunner
Lure Fish House
Camarillo, California
06.2025 - Current
- Welcomed and assisted guests, delivering friendly, professional service to enhance dining experience.
- Trained new host staff on seating procedures and customer service standards to ensure consistent guest satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Worked as a food runner by delivering food accurately and efficiently while communicating with kitchen staff and servers.
- Trained new food runner staff on expediting window and restaurant procedures to maintain operational efficiency.
Banquet Server
Faulkner Farms Socal
Santa Paula, USA
06.2024 - Current
- Delivered exceptional service to guests, creating a welcoming atmosphere and promptly addressing requests, resulting in heightened customer satisfaction.
- Oversaw guest experience by maintaining event schedules, setting up and breaking down equipment, interacting with guests, and providing a warm environment, facilitating smooth events.
- Ensured seamless event operations by adhering to strict schedules and efficiently setting up and dismantling equipment, contributing to successful event execution with minimal disruption.
Education
High School Education -
Beacon Hill Classical Academy
Camarillo, CA08-2026
Skills
- Banquet and event management
- Schedule management
- Customer service and support
- Effective communication
- Staff training and development
- Problem solving and decision making
- Leadership and adaptability
- Mentoring and sport coaching
Certification
Driver's License
Timeline
Hostess and Foodrunner
Lure Fish House
06.2025 - Current
Banquet Server
Faulkner Farms Socal
06.2024 - Current
High School Education -
Beacon Hill Classical Academy