Ana Calderon
Summary
Enthusiastic and dedicated recent Public Relations graduate, eager to leverage academic foundation in communications and media relations into a dynamic career. Possesses strong interpersonal skills, a keen eye for detail, and a passion for cultivating relationships. Proven ability to work collaboratively in fast-paced environments, adept at managing multiple priorities while maintaining a commitment to excellence, seeking to contribute positively to a team and develop professionally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Edustaff
01.2024 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Server
Condado Tacos
05.2023 - Current
- Facilitate direct communication between customers and kitchen staff
- Enter orders using Toast system
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Union Assembly
08.2022 - 05.2023
- Optimize customer experience during dining
- Utilize Aloha system to input customer orders.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Hostess/Server
Condado Tacos
05.2021 - 07.2022
- Certified hostess trainer specializing in front-of-house operations
- Dedicated to providing customers with an exceptional dining experience
- Facilitate direct communication between delivery drivers and back-of-house staff for efficient operations
- Expertise in hosting and serving, contributing to the overall success of the dining establishment.
Support Specialist
Flagstar Bank
06.2020 - 12.2020
- Supported mortgage processors in their tasks
- Secured all necessary loan documents before closing, including ordering payoff statements, homeowners insurance, and title commitments
- Collaborated effectively with remote team members
- Conducted outgoing calls for employment verification
- Demonstrated efficiency while working independently from home.
Education
Bachelor of Arts - Public Relations
WAYNE STATE UNIVERSITY
Detroit, MI12.2023
Skills
- Microsoft Office
- Organizational
- Efficient
- AP Stylebook
- Collaborative
- Self-Starter
- PESO
Student Organizations
Delta Zeta Sorority, Detroit, MI
Vice President of New Member Education, 01/01/22 to 12/01/22
- Served as a member of the chapter Executive Board
- Educated new members about our sorority's history, traditions, and sisterhood
- Helped the new members transition into the sorority as active members
- Coordinated with the VP of Membership to plan our sorority Bid Day
Vice President of Administration, 09/01/21 to 12/01/21
- Served as a member of the chapter Executive Board
- Worked alongside the chapter president to update member status' and ensure participation in events and general body meetings
- Recorded all invitations to membership issued by the chapter and kept a record of all members added to the chapter by initiation
Certification
PESO Model Certification
- Spin Sucks Academy - August 2023 - December 2023
Timeline
Substitute Teacher
Edustaff
01.2024 - Current
Server
Condado Tacos
05.2023 - Current
Server
Union Assembly
08.2022 - 05.2023
Hostess/Server
Condado Tacos
05.2021 - 07.2022
Support Specialist
Flagstar Bank
06.2020 - 12.2020
Bachelor of Arts - Public Relations
WAYNE STATE UNIVERSITY