Ana Caraballo
Rochester,NY
Summary
Proven Sales Representative and Delivery Driver with a track record of exceeding expectations, notably with Concentrix. Skilled in customer service and efficient time management, adept at enhancing client satisfaction and expanding customer bases through expert relationship building and strategic sales techniques. Demonstrates a positive attitude and a commitment to safety and reliability in all tasks.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon
Rochester, NY
10.2022 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Sales Officer
Flores SealCoating
05.2012 - 06.2021
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Sales Representative
Concentrix
Pittsford, NY
01.2019 - 08.2020
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
GED -
Oasis
Rochester, NY06.2016
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Order Verification
- Documentation And Reporting
- Vehicle Maintenance
- Equipment Operation
- Defensive Driving
- Multitasking
- Efficiency and Time Management
Timeline
Delivery Driver
Amazon
10.2022 - 09.2024
Sales Representative
Concentrix
01.2019 - 08.2020
Sales Officer
Flores SealCoating
05.2012 - 06.2021
GED -
Oasis