Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Ana Casazza

Chelsea,MA

Summary

My time as a retail associate has prepared me for many challenges that I may encounter, including difficult situations, multitasking, and attention to details. My experience in sales has also taught me the importance of communication and customer service to deliver a trusting and friendly experience. Energetic and personable, well-suited for roles requiring strong client interaction and relationship building. Focused on driving positive customer experiences and achieving a reputable clientele. Hardworking and experienced in shampooing, conditioning and rinsing guests hair. Skilled at escorting clients to and from treatment rooms, keeping stations neat, and clean and assisting with coloring procedures. Friendly and talkative with excellent organizational and time management abilities.

Overview

3
3
years of professional experience

Work History

Sales Associate

Garment District
10.2023 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays, contributing to an inviting store environment.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Resolved customer complaints effectively, fostering long-term customer relationships.
  • Greeted customers and helped with product questions, selections, and purchases.

Restaurant Hostess

Texas Roadhouse
05.2022 - 12.2022
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating efficiency.
  • Communicated wait times clearly, enhancing guest satisfaction.
  • Monitored dining area for cleanliness and readiness for guests.
  • Handled customer inquiries and concerns promptly and professionally.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

Cosmetology License - Cosmetology

Empire Beauty School
Malden
07-2025

High School Diploma -

Central Highschool
Manchester, NH
06-2023

Skills

  • Client support
  • Teamwork and collaboration
  • Time management
  • Analytical problem-solving
  • Listening skills
  • Multi-tasking strength

Timeline

Sales Associate

Garment District
10.2023 - Current

Restaurant Hostess

Texas Roadhouse
05.2022 - 12.2022

Cosmetology License - Cosmetology

Empire Beauty School

High School Diploma -

Central Highschool
Ana Casazza