Ana Chavez
Santa Ana,CA
Summary
Punctual and honest cashier with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Trustworthy and dedicated cashier with 15 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
26
26
years of professional experience
Work History
Cashier
Chevron Gas Station
09.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier Assistant
Honeybaked Ham Store
05.1997 - 09.2020
- Met customer needs through polite, friendly and attentive service.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Retrieved items for customers and verified prices.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Helped clients transport large or bulky items into vehicles.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies...
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
Education
High School Diploma -
Mexicocity
Mexico City 05.1990
Skills
- Issue Resolution
- Money Handling
- Staff Training
- Cash Register Systems
- Time Management Skills
- Cleaning and Sanitizing
- Product Knowledge
- Cash Counting Machine Operations
- Credit and Cash Transactions
- Sales Expertise
Walking at the park
Waking makes me feel better and relax
Timeline
Cashier
Chevron Gas Station
09.2020 - Current
Cashier Assistant
Honeybaked Ham Store
05.1997 - 09.2020
High School Diploma -
Mexicocity