Ana Cortina
Brownsville,TX
Summary
Accomplished Sales Manager offering 10 years of experience developing and maximizing Logistics sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
28
28
years of professional experience
Work History
Accountant
Arcbest
01.2019 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased efficiency by streamlining accounting processes and implementing new financial software.
Account Manager
ABF Freight
08.2014 - Current
- Research and evaluate potential customers utilizing all social media and history data in our system to understand and target strategic customers while sustain existing customers with the level of service expected on operations and customer service
- Develop inventive ways to present and acquire different markets / verticals
- Work on daily and weekly reports.
Business Owner
01.2013 - 01.2014
- Vending Machines in Rio Grande Valley
- Presented services to potential clients while servicing existing customers providing excellent customer service and willingness to meet customers needs
- Replenishing product and make changes to merchandise to make customers experience a pleasurable one.
Warehousing, logistics, HR, Pay Roll, Inventory, Forklift Driver, Cycle counting, ISO
Inteva Products
01.2004 - 01.2013
- Generated daily, weekly and monthly reports with pickups and deliveries times
- Prepare documents for drivers BOLS, Commercial Invoices, International documents for shipping, assign docks for drivers, keep record of all windows., load drivers, do trailer inspections, transmit ASN's, cycle counts, Inventory counts and record keeping, Warehouse and forklift safety- ensure drivers followed Osha regulations and warehouse was on code with all safety regulations
- Payroll - Audit and enter labor hours in system
- HR- Interview and Hire new employees negotiate salary and Employee Terminations.
Accounts Payable and Accounts Receivable, Collections, Purchasing, Payroll, Customer Service
Crump Plumbing Supply
01.2000 - 01.2004
- Enter new sales and keep record of inventories
- Generate and send invoices to customers
- Charge of collections and legal department when accounts became delinquent
- Audit and generate payment to vendors and search for newness to save customer money
- Follow up with customers to ensure our quality of service was superlative and to retain customers.
Receptionist, HR, Accounting, inventory control, Production Control, Purchasing, training, ISO/QOS
Kemet de Mexico
08.1995 - 11.1999
- In charge of answering 15 phone lines and provide customer service to internal and external customers
- Accounting- in charge of Accounts Payable handled outstanding invoices with issues in order process payments and resolve issues with vendors
- Inventory Control- with the assistance of daily reports I would keep inventory with 100 % accuracy and request cycle counts when needed., Audited Materials department to ensure we had material to keep production lines running while requesting substitutions of materials in order to avoid scrapping material and saving money for the company
- Purchasing- Vetted new vendors and run cost analysis to determine best suppliers with exceptional service and product quality
- Generated new contracts and terminated if needed.
Education
Bachelor - Family Law
Universidad Noreste De Mexico
Matamoros Tamaulipas 08.1999
Skills
- Profitability Optimization
- Client Relationship Management
- Lead Generation
- Sales Planning
- Account Management
- Strategic Account Development
- Strategic Planning
- National Account Management
- Pipeline Management
- B to B Sales
- Operations
- Territory Management
- Analytical Problem Solver
- Persuasive Negotiations
- Sales Expertise
- Rapport and Relationship Building
- Sales Presentations
- Positive and Upbeat
- Goals and Performance
- Bilingual in Spanish
- Organizational skills
- Analytical thinking
- Decision making
- Active listening
- Multitasking capabilities
- Time management
Special Training
- Leadership
- Accounting
- Management
- Software and Hardware systems
- Programming
- Forklifting
- Training
Background Experience
- Kemet de Mexico, Receptionist, HR, Accounting, Inventory Control, Production Control, Purchasing, Training, ISO/QOS, 08/1995, 11/1999, In charge of answering 15 phone lines and provide customer service to internal and external customers. Accounting - in charge of Accounts Payable handled outstanding invoices with issues in order process payments and resolve issues with vendors. Inventory Control - with the assistance of daily reports I would keep inventory with 100% accuracy and request cycle counts when needed. Audited Materials department to ensure we had material to keep production lines running while requesting substitutions of materials in order to avoid scrapping material and saving money for the company. Purchasing - Vetted new vendors and run cost analysis to determine best suppliers with exceptional service and product quality. Generated new contracts and terminated if needed.
- Crump Plumbing Supply, Accounts Payable and Accounts Receivable, Collections, Purchasing, Payroll, Customer Service, 2000, 2004, Enter new sales and keep record of inventories. Generate and send invoices to customers. Charge of collections and legal department when accounts became delinquent. Audit and generate payment to vendors and search for newness to save customer money. Follow up with customers to ensure our quality of service was superlative and to retain customers.
- Inteva Products, Warehousing, Logistics, HR, Pay Roll, Inventory, Forklift Driver, Cycle Counting, ISO, 2004, 2013, Generated daily, weekly and monthly reports with pickups and deliveries times. Prepare documents for drivers BOLS, Commercial Invoices, International documents for shipping, assign docks for drivers, keep record of all windows., load drivers, do trailer inspections, transmit ASN's, cycle counts, Inventory counts and record keeping, Warehouse and forklift safety - ensure drivers followed Osha regulations and warehouse was on code with all safety regulations. Payroll - Audit and enter labor hours in system. HR - Interview and Hire new employees negotiate salary and Employee Terminations.
- Business Owner, Vending Machines in Rio Grande Valley, 2013, 2014, Presented services to potential clients while servicing existing customers providing excellent customer service and willingness to meet customers needs. Replenishing product and make changes to merchandise to make customers experience a pleasurable one.
Accomplishments
- Most Valued- Sales Account Manager 2023
- Awarded - Top Goal Achievers 1Q23
Truckload Results 1st Place
- Awarded - Top Goal Achievers 1Q23
Asset Lite3rd Place
- Awarded - Top Goal Achievers 4Q22
Truckload Results 2nd Place
- Awarded - Top Goal Achievers 3Q22
Asset Lite 3rd Place
- Awarded - Top Goal Achievers 3Q22
Truckload Results 2nd Place
- Awarded - Top Goal Achievers 2Q22
Truckload Results 1st Place
- Awarded - Top Goal Achievers 3Q21
Asset Lite 3rd Place
- Awarded- Top Goal Achievers 2Q21
Asset Lite 2nd Place
- Awarded- Top Asset Lite Performance YR 2021
- Awarded - Home Run Club 500K Sales
Customer: Oasis International 2016
- Awarded - Home Run Club 500K Sales
Customer: Kimball Electronics 2021Received an award for top revenue growth producer asset-light 2 QT 2017.
- Able to keep cross sold accounts in the positive trend 2017-2018.
- learned all the service verticals and able to sell International Ocean, Air, Mexico, Canada, LTL, Truckload, Expedite, Time Critical, Volume.
- Ran 13 Half Marathons and placed 2nd in 2018
Board Experience
Church Matamoros, Board of Directors, 10/1995, 01/1999, Church volunteer, visited orphans, hospitals.
Bilingual Skills
Spanish, 100%
Timeline
Accountant
Arcbest
01.2019 - Current
Account Manager
ABF Freight
08.2014 - Current
Business Owner
01.2013 - 01.2014
Warehousing, logistics, HR, Pay Roll, Inventory, Forklift Driver, Cycle counting, ISO
Inteva Products
01.2004 - 01.2013
Accounts Payable and Accounts Receivable, Collections, Purchasing, Payroll, Customer Service
Crump Plumbing Supply
01.2000 - 01.2004
Receptionist, HR, Accounting, inventory control, Production Control, Purchasing, training, ISO/QOS
Kemet de Mexico
08.1995 - 11.1999
Bachelor - Family Law
Universidad Noreste De Mexico