Ana Depaz
Bakersfield,CA
Summary
Driven Fulfillment Associate ICQA at Amazon, I leveraged critical thinking and teamwork to enhance product quality, leading to significant performance improvements. Skilled in mentoring and quality control, I spearheaded corrective actions and training, fostering a culture of excellence. My dedication to learning and collaboration resulted in impactful solutions to quality issues.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate ICQA
Amazon
11.2022 - Current
- Improved product quality by conducting thorough inspections and implementing corrective actions.
- Identified root causes of quality issues and developed solutions to prevent recurrence, leading to improved product performance.
- Reported problems and concerns to management.
- Participated in cross-training programs to increase versatility within the team and support various roles as needed.
Admission Advisor
UEI College
01.2019 - 11.2022
- Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Increased visibility of program offerings by representing our institution at various education conferences and events.
- Served as a positive ambassador for our institution by maintaining a professional demeanor and demonstrating genuine enthusiasm for the programs and services offered.
Bilingual Recruiter Specialist
Elwood Staffing
01.2017 - 01.2019
- Supported the development of a more efficient applicant tracking system, streamlining the recruitment process for both candidates and hiring managers.
- Negotiated competitive compensation packages for successful candidates while adhering to budget constraints and company guidelines.
- Reduced time-to-fill for open positions by streamlining the interview scheduling process.
- Coordinated candidate travel arrangements for out-of-town interviews, ensuring a seamless interview experience from start to finish.
Education
Diploma - General Studies
West High School
Bakersfield, CA06.2005
Skills
- Teamwork and Collaboration
- Willing to Learn
- Team Leadership
- Customer Service
- Friendly and Courteous
- Excellent Communication
- Detail Oriented
- Work Prioritization
- Punctual and Reliable
- Warehouse Safety
- Critical Thinking
- Quick Learner
- Dependable and reliable
- Issue Resolution
- Flexible Schedule
- Correct labeling
- Order Accuracy
- Attention to Detail
- Motivated Team Player
- Time Management
- Safety Procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate ICQA
Amazon
11.2022 - Current
Admission Advisor
UEI College
01.2019 - 11.2022
Bilingual Recruiter Specialist
Elwood Staffing
01.2017 - 01.2019
Diploma - General Studies
West High School