Ana Favela

The Hain Celestial Group

07.2006 - 02.2024

Mentored junior team members, fostering growth and enhancing team performance.
Standardized bug reporting methods for better communication between QA and development teams.
Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
Reduced defect leakage by effectively conducting regression testing after each release cycle.
Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences.
Increased team productivity by continuously reviewing existing workflows and recommending enhancements.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Evaluated quality problems and performed assessments to identify and resolve issues.
Managed and archived quality documentation and participated in internal and external quality audits.
Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Provided observations, took measurements, and performed tests at various stages according to quality control plan.
Calibrated instruments and scales in production area and quality lab.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Documented testing procedures for developers and future testing use.