Ana Gabriela Gutierrez Atzin
Waterford,USA
Summary
Dedicated professional with extensive experience in food service, child care, education, and cleaning services. Recognized for a strong work ethic and adaptability, consistently achieving high standards of performance in both the United States and Mexico. Exceptional interpersonal skills facilitate effective collaboration and communication across diverse teams. Proven ability to excel independently and quickly acquire new competencies.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Custodial Worker
Oakland County
Waterford, MI
05.2024 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Serviced, cleaned and restocked restrooms.
- Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
- Completed routine maintenance checks, notifying management of needed repairs.
Waitress
Honcho Latin Street Food & Coffee
Clarkston, MI
04.2021 - 10.2023
- Served food and beverages to patrons and confirmed complete orders.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared checks accurately and processed payments promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Explained menu items, describing ingredients and cooking methods upon request.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Stocked service areas with supplies during slow periods.
- Developed positive relationships with regular customers through friendly conversation.
Key Manager
Bunkhouse Burgers
Clarkston, MI
01.2021 - 10.2023
- Provided leadership, guidance, and training to key staff members.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Completed thorough opening and shift-change functions to maintain operational standards each day.
- Maintained cleanliness and organization of line workstations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Processed payments from customers using POS systems efficiently.
Waitress/Bartender
La Fonda Mexican Kitchen
Waterford, USA
05.2016 - 04.2020
- Served as a dedicated waitress 6 days of the week, providing professional and polite service
- Prepare the dining room to receive guests by adhering to sanitation, safety, and alcohol beverage control policies
- Responsible for the training of new employees
- Assist with special events as needed
Prep Cook/Waitress
Big Apple
Waterford, USA
09.2014 - 02.2016
- Prepare and cook ingredients in accordance with food and sanitary rules
- Label and stock all ingredients in shelves so they could be organized and easily accessible
- Maintain a clean and orderly kitchen by sanitizing and organizing designated areas
- Provided quality service whilst attending to guests
Prep Cook
Applebee's
Waterford, USA
05.2000 - 08.2014
- Oversaw the preparation of work stations in accordance with safety standards
- Responsible for the storing and cooking of foods in designated areas following wrapping, dating, food safety and rotation procedures
- Served customers in a friendly and efficient manner and ensured compliance with company service standards and inventory and cash control
Owner
Atzin Guarderia
Mexico City, Mexico
01.1999 - 01.2000
- Maintained records of meals served, medications administered and other pertinent information related to child care.
- Kept detailed records of child care tasks performed each day including feeding schedules, nap times, diaper changes.
- Ensured compliance with relevant laws, regulations, policies, procedures related to child care services.
- Discussed policies and procedures of child care center with parents.
- Planned and implemented age-appropriate activities for children in a child care setting.
- Instructed staff on proper child care techniques and strategies for dealing with difficult behaviors.
Lead Teacher
Colegio Rochester
Mexico City, Mexico
01.1995 - 03.1997
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Implemented behavior management strategies to maintain classroom discipline.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Participated in workshops, trainings and conferences to improve educational skills.
- Led students through safety procedures for earthquake drills.
- Built and strengthened positive relationships with students, parents and teaching staff.
Education
Tecnico Profesional - Puericultura
Centro De Estudios Tecnológicos Industriales Y De Servicios #10
Mexico City, MX07.1992
Skills
- Fluent in Spanish
- Interpersonal skills
- Knowledge of food safety
- Effective communication
- Problem-solving
- Multitasking
- Point-of-sale systems
- Financial Transaction Handling
- Basic math
- Teamwork
- Creativity
Awards
- Employee of the Month at Applebee's (x7)
- Recognition for the Excellent Collaboration during Community Service at the Pediatric Hospital in Coyoacan, CDMX.
Certification
- Curso Basico de Estimulacion Temprano Home Child Care
- Basic Early Stimulation Child Care
- Issued by the Hispanic Outreach Services of the Catholic Charities of Southeast Michigan on December 16th, 2013
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Custodial Worker
Oakland County
05.2024 - Current
Waitress
Honcho Latin Street Food & Coffee
04.2021 - 10.2023
Key Manager
Bunkhouse Burgers
01.2021 - 10.2023
Waitress/Bartender
La Fonda Mexican Kitchen
05.2016 - 04.2020
Prep Cook/Waitress
Big Apple
09.2014 - 02.2016
Prep Cook
Applebee's
05.2000 - 08.2014
Owner
Atzin Guarderia
01.1999 - 01.2000
Lead Teacher
Colegio Rochester
01.1995 - 03.1997
- Curso Basico de Estimulacion Temprano Home Child Care
- Basic Early Stimulation Child Care
- Issued by the Hispanic Outreach Services of the Catholic Charities of Southeast Michigan on December 16th, 2013
Tecnico Profesional - Puericultura
Centro De Estudios Tecnológicos Industriales Y De Servicios #10
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