Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Gamez

Dallas,TX

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Shift Manager

Wingstop Restaurant
Rockwall, TX
02.2023 - Current
  • Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
  • Trained and mentored new team members on service protocols and operational procedures.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Coordinated staff schedules, balancing labor needs with peak service times for efficiency.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Promoted a positive work environment through open communication and constructive feedback.

Sales Associate

Dds
Dallas, TX
04.2021 - 12.2022
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Maintained organized merchandise displays, contributing to improved store aesthetics and customer engagement.
  • Collaborated with team members to achieve sales goals through effective communication and teamwork.

Adapted quickly to changing priorities in fast-paced retail environment, demonstrating flexibility in task execution.

Cashier

Five Below
Mesquite, TX
04.2018 - 03.2019
  • Maintained organized checkout areas, ensuring cleanliness and product availability.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Resolute Academy

Skills

  • Fast learner
  • Team work
  • Customer service
  • Flexible schedule
  • Punctual and reliable
  • Shift leadership
  • Multitasking and prioritizing

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Shift Manager

Wingstop Restaurant
02.2023 - Current

Sales Associate

Dds
04.2021 - 12.2022

Cashier

Five Below
04.2018 - 03.2019

High School Diploma -

Resolute Academy