Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Overview
15
15
years of professional experience
Work History
Shift Manager
Mcdonalds
1601 Columbus Blvd
09.2010 - 06.2015
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Routinely answered customer questions regarding merchandise and pricing.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Entered numerical data into databases in a timely and accurate manner.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Event Staff
Contemporary Services Corporation
1020 Pattison Ave Philadelphia, Pa 19148
08.2016 - Current
Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
Monitored the work of contractors in the design, construction and startup phases of security systems.
Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.