Markah Johnson

Handled daily bakery operations including preparing and baking items from a rotating menu, decorating desserts, and making frostings. Managed customer orders, provided service, and resolved customer concerns. Assisted with organizing workflow, supporting team members, and ensuring quality and consistency in all products.

• Assistant facilitator for Raymond Afternoon Access, an afternoon program for youth participants ages 6-12.
• Supported participant learning during Afternoon Access through personalized and small group assistance.
• Helped staff recognize learning and behavior issues evidenced in participants and supported with one-to-one instruction
• Developed youth participant confidence through positive reinforcement strategies

• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Served food and beverages promptly with focused attention to customer needs.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Greeted guests pleasantly and answered menu questions.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.

• Summer Camp Staff at Little Lights Day Camp for under-resourced, Christian youth ages 5-11.
• Kept track of allergies and dietary restrictions, and prepared correct meals and snacks for campers.
• Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
• Supervised field trips throughout the city.