Summary
Overview
Work History
Education
Skills
Timeline
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Ana Garcia

Fresno,CA

Summary

Retail professional with extensive experience across various roles in the industry. Demonstrated expertise in customer service, conflict resolution, and maintaining high operational standards. Achievements include significant improvements in customer satisfaction and streamlined store operations.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Lafayette, CA
05.2025 - Current
  • Prepared high-quality coffee beverages according to standardized recipes.
  • Provided excellent customer service while taking and processing orders.
  • Operated cash register and managed financial transactions efficiently.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Monitored inventory levels and restocked supplies as needed throughout shifts.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Restaurant Hostess

Galpão gaucho brazilian steak house
Walnut Creek, CA
05.2024 - 09.2024
  • Greeted guests to create a welcoming atmosphere and enhance overall experience.
  • Managed reservations and efficiently organized seating arrangements for optimal flow.
  • Monitored dining area cleanliness, addressing issues promptly to maintain standards.
  • Handled guest inquiries and resolved concerns with professionalism and efficiency.
  • Answered phone inquiries to schedule reservations, record takeout orders, and address service questions.
  • Collected payments accurately and provided correct change to customers.

Sales Representative

Vectors Marketing
Online, CA
07.2021 - 08.2023
  • Engaged customers through product information and prompt inquiry resolution.
  • Conducted product demonstrations to showcase features and benefits.
  • Managed inventory levels to guarantee product availability during sales events.
  • Collaborated with team members to formulate effective sales strategies.
  • Cultivated key customer relationships, resulting in increased sales.

Education

Bachelor of Science - Criminology

California State University, Fresno
Fresno, CA
05-2027

Skills

  • Research skills
  • Conflict resolution and mediation
  • Team collaboration
  • Efficient cash handling
  • Bilingual communication (English and Spanish)

Timeline

Barista

Starbucks
05.2025 - Current

Restaurant Hostess

Galpão gaucho brazilian steak house
05.2024 - 09.2024

Sales Representative

Vectors Marketing
07.2021 - 08.2023

Bachelor of Science - Criminology

California State University, Fresno

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