Maria De Paula

• Prepared and served a variety of espresso-based beverages to customers.
• Maintained cleanliness and organization of the coffee shop environment.
• Assisted in training new baristas on drink preparation techniques.
• Engaged with customers to provide exceptional service and recommendations.
• Monitored inventory levels and restocked supplies as needed.
• Collaborated with team members to ensure smooth daily operations.
• Implemented efficient workflows to improve beverage preparation speed.
• Maintained calm demeanor during high-volume periods and special events.

- Coordinated schedules for events and programs to enhance guest experiences.

- Collaborated with team members to develop engaging recreational programs.

- Assisted guests with inquiries about available activities and amenities.

- Managed equipment inventory to ensure proper availability for activities.

- Promoted safety standards during recreational activities and events.

- Served as a liaison between departmental personnel, vendors, suppliers and other partners involved in the planning and execution of recreational activities.

- Planned recreation activities, sports events and competitions.

- Support the team by assisting with invoicing, answering the phone, handling inquiries, and fulfilling various orders.

- Actively engage with the CMS system to input client details.

- Research local resources, and create contact lists.
- Fulfill and process internal amenity requests.

- Assist with member communications, and schedule member meetings.
- Attend department and client meetings.

- Work closely with other company departments.

- Participated in team meetings to brainstorm ideas for enhancing visitor experiences.