Ana Gatica
Terrell,TX
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations.
Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Experienced professional with solid background in foodservice.
Offers excellent track record of tackling various tasks to support kitchen and wait staff.
Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Server
Jesse’s Fajitas N Ritas
Kaufman, Tx
02.2024 - Current
- Served food and beverages to customers in a fast-paced environment.
- Assisted with menu selections and answered customer inquiries effectively.
- Maintained cleanliness of dining area and ensured proper table settings.
- Trained new servers on restaurant procedures and service standards.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
Manager in Training
Soulmans BBQ
Terrell, TX
02.2017 - 12.2023
- Managed daily operations and staff scheduling for efficient service delivery.
- Trained new team members on food safety and customer service standards.
- Oversaw inventory management and ensured stock levels met restaurant needs.
- Conducted staff meetings to communicate updates and reinforce team goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Server
Rio Lerma
Terrell, TX
05.2018 - 04.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Terrell High School
Terrell, TexasSkills
- Team leadership
- Staff training
- Time management
- Communication skills
- Sales promotion
- Professional appearance
- Positive and professional
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Server
Jesse’s Fajitas N Ritas
02.2024 - Current
Server
Rio Lerma
05.2018 - 04.2020
Manager in Training
Soulmans BBQ
02.2017 - 12.2023
Terrell High School