Summary
Overview
Work History
Education
Skills
Timeline
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Ana Gremli

Chicopee,MA

Summary

I am a motivated Brand Specialist with a proven track record at Hoffman Auto Group, looking to continue her professional growth within the company. I excel in building genuine client relationships while fostering a transparent, low-pressure environment to ensure high CSI scores. I am proficient in digital follow up through the CRM as well as communicating effectively with team members and management to support the daily operations within the dealership.

Overview

6
6
years of professional experience

Work History

Brand Specialist

Hoffman Auto Group
01.2021 - Current
  • Sell new and pre-owned vehicles focusing on both gross profit and volume.
  • Effectively use the CRM to follow up with clients in an efficient timeframe and promote repeat business.
  • Maintain CSI scores above district standards.
  • Provide a comprehensive walk around demonstrating features of the vehicle.

Honda Sales Associate

Lia Honda Northampton
01.2020 - 01.2021
  • Developed comprehensive product knowledge .
  • Collaborated with management to learn effective strategies to increase sales.

Education

Bachelor of Arts - Early Childhood Education And Psychology

University of Massachusetts Amherst
Amherst, MA
05-2016

Skills

  • Build genuine relationships with clients to provide a transparent, low-pressure experience
  • Provide process-oriented training for new hires
  • Create and evaluate long-term and short-term goals
  • Proficient written and verbal communication including CRM duties

Timeline

Brand Specialist

Hoffman Auto Group
01.2021 - Current

Honda Sales Associate

Lia Honda Northampton
01.2020 - 01.2021

Bachelor of Arts - Early Childhood Education And Psychology

University of Massachusetts Amherst

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