Ana Hendrixson
Farmington,MO
Summary
Graduate of University of Missouri with a bachelor's degree in microbiology; pursuing the education to become a pathologists' assistant.
Overview
2
2
years of professional experience
Work History
Supervisor
Starbucks
Columbia
09.2022 - 05.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Provided excellent customer service by responding to inquiries quickly and professionally
- Directed and supervised team of 10-15 employees in daily operations
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Recruited, trained, mentored and evaluated staff as necessary.
Education
Bachelor of Science - Microbiology
University of Missouri
Columbia, MO05.2024
Skills
- Customer service
- Workplace professionalism
- Supervision and on-sight training in the workplace
- Scientific investigation and analysis
- Safe and efficient work in a laboratory setting
- Time management
Career Exposure and Shadowing
- Participated in a professional tour of the pathology unit at Saint Louis University Hospital. Observed and discussed regular tasks of pathologists and pathologists' assistants.
- Shadowed a pathologist at University of Missouri Hospital. Spent the afternoon touring the pathology laboratory and observing typical protocols of a practicing pathologist. Witnessed an autopsy.
- Shadowed a pathologist's assistant in the gross room of Saint Luke's Hospital. Thoroughly examined all specimens, inquired about daily tasks of a pathologists' assistant and accompanying laboratory staff.
References
Jim Siepka
Pathologists' Assistant
Saint Luke's Hospital
(708) 567-8045
Mentor
Cathy Evers
Store Manager
Starbucks
(573) 673-3296
Former employer
Chris Morrison
Insurance Agent
State Farm
(314) 805-4651
Neighbor
Timeline
Supervisor
Starbucks
09.2022 - 05.2024
Bachelor of Science - Microbiology
University of Missouri