Ana Hernandez
Summary
Graduate with a Bachelors degree in Psychology, with medical records experience in a behavioral setting. Knowledgeable and experienced in coordinating care for mental health individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Tropical Texas Behavioral Health
Weslaco, TX
07.2021 - 05.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Completed resident assessments in accordance with current regulations and guidelines.
- Supported patient care excellence via planning and interpretation of programs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Medical Records Clerk
Tropical Texas Behavioral Health
Edinburg, TX
03.2015 - 11.2018
- Medical records knowledge and procedures, HIPAA compliance, Trainer for new employees in medical record's dept., public notary, general clerical experience in faxing, call transfers, EHR, Word, Excel, PowerPoint
- Data entry, collecting of patient information, collecting and issuing medical files, processing discharge documents, assists with department audits.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient confidence by keeping patient records information confidential.
Medical Assistant
Klenz-Flores OB
Mcallen, TX
10.2012 - 02.2014
- Assisted with daily clerical and clinical duties and procedures.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Edinburg, TX12.2019
Associate of Applied Science - Medical Assisting
South Texas College
Mcallen, TX05.2012
High School Diploma -
Mcallen High School
McAllen, TX05.2007
Skills
- Word Processing Software
- Government Forms
- Medical Records and Documentation
- HIPAA Requirements
- Interdepartmental collaboration
- Patient Assessments
- Client needs assessments
Timeline
Care Coordinator
Tropical Texas Behavioral Health
07.2021 - 05.2022
Medical Records Clerk
Tropical Texas Behavioral Health
03.2015 - 11.2018
Medical Assistant
Klenz-Flores OB
10.2012 - 02.2014
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Associate of Applied Science - Medical Assisting
South Texas College
High School Diploma -
Mcallen High School
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