Ana Joran
Miami,FL
Summary
With seven years of experience across different customer service roles, I currently lead a team of six employees and oversee business operations. I'm dedicated to fostering a collaborative and empowering work culture, and I excel in building relationships with various stakeholders in dynamic settings.
Overview
7
7
years of professional experience
Work History
Manager
Rita's Italian Ice and Custard
12.2022 - Current
Front Desk Receptionist
Miami Management ING
11.2021 - 12.2022
Supervisor
XDELIVERY
02.2020 - 10.2021
Home Health Care
A&A Staffing
01.2017 - 12.2019
Education
Candidate For Bachelor's Degree in Business Management -
Miami Dade Collage
Miami, FL01.2025
Associate Degree in Arts -
Miami Dade Collage
Miami, FL04.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Schedule Preparation
- Business Administration
- Product Management
- Familiarity with Microsoft Office
Professional Licenses
- Associate Degree in Arts
- Personal Care Aide Certificate (PCA)
- Home Health Aide Certificate (HHA)
Activities
Public Relations of the Association (FDUANISH) of the program Puerta al Futuro; Fairleigh Dickinson University (2019).
Languages
Spanish
Native or Bilingual
Timeline
Manager
Rita's Italian Ice and Custard
12.2022 - Current
Front Desk Receptionist
Miami Management ING
11.2021 - 12.2022
Supervisor
XDELIVERY
02.2020 - 10.2021
Home Health Care
A&A Staffing
01.2017 - 12.2019
Candidate For Bachelor's Degree in Business Management -
Miami Dade Collage
Associate Degree in Arts -
Miami Dade Collage
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