Ty Deckard
Springfield,MO
Summary
Proven leader and adaptable team player, excelled at Qdoba Mexican Eats by significantly reducing wait times and enhancing customer satisfaction. Skilled in multitasking and effective time management, demonstrated exceptional communication and leadership excellence, contributing to team success and maintaining high standards of service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Cashier
Rita's Italian Ice & Frozen Custard
2100 W Republic Rd Suite 112 Springfield MO 65807, MO
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly, with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Host
Retro Metro
2150 W Republic Rd Springfield Mo 65807, MO
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure. - Contributed to team success through effective communication and cooperation with coworkers and management.
Line Server
Qdoba Mexican Eats
4127 S Kansas Expy Suite 104 Springfield MO 65809, MO
01.2023 - 05.2024
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the restaurant as needed, including cashier, prep cook, or dishwasher duties.
DishW
The Roost Bar And Grill
4216 S Cox Rd #112, Springfield MO, MO
01.2022 - 12.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
Associate of Science - Fire Science And Technology
Ozarks Technical Community College
Springfield, MO05-2026
High School Diploma -
Kickapoo High School
Springfield, MO05-2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Team player mentality
- Exceptional communication
- Leadership Excellence
- Instrument Knowledge
- Motivational Skills
- Musicality Mastery
- Marching Expertise
Certification
- CPR Certified 2023
- EMR Certified 2022
Accomplishments
- Battery Captain of Kickapoo High School Marching Band for 2
years
Kickapoo High School Band State Champions 2023
Placed 5th in Indoor Drum Line WGI Finalist
Affiliations
- MSU PRIDE Marching Band
Timeline
Server Cashier
Rita's Italian Ice & Frozen Custard
08.2024 - Current
Host
Retro Metro
06.2024 - Current
Line Server
Qdoba Mexican Eats
01.2023 - 05.2024
DishW
The Roost Bar And Grill
01.2022 - 12.2022
- CPR Certified 2023
- EMR Certified 2022
Associate of Science - Fire Science And Technology
Ozarks Technical Community College
High School Diploma -
Kickapoo High School
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