Im Maria Camila and I’m from Venezuela, I am God's daughter, I live in his glory and full of love, I trust that we are in this world to make his work easier, to love and help each other.
I have experience as a costumer service support via call, restaurant service, banquets events, host and also instructor (dance).
I really like working with people because I love the feeling of providing help.
I consider myself a personable, Warm and dedicated person with experience in the costumer service industry. I would to learn more about what this administrative position has to offer me.
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Answered customer inquiries regarding store policies and procedures.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.
Upheld quality control policies and procedures to increase customer satisfaction
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Trained new employees on procedures and policies to maximize team performance.
Created and implemented process improvements to maximize efficiency.
Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
[spanish] Translation
Customer Service
Calm and Professional Under Pressure
Multitasking and Prioritization
Understanding Customer Needs
Work Prioritization
Patient and Empathetic
Teamwork and Collaboration