Francisco Coronado
Buford,GA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with good judgment, effective planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
General Manager
Taqueria 52
08.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Waitress and Bartender
Taqueria 52
06.2023 - 08.2023
- Proficient in cultivating positive customer experiences through exceptional hospitality and personalized service delivery. .
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Dedicated to providing outstanding service to clients by consistently prioritizing their needs and delivering exceptional results.
Bartender
Green Martini
08.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Representative
Grupo Roraima C.A.
01.2018 - 05.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Business Administration And Management
Universidad De Margarita
Nueva Esparta, Venezuela 05.2022
Diploma - Chef Training
La Casserole Du Chef
Nueva Esparta Venezuela 07.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Customer Relations
Software
Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
General Manager
Taqueria 52
08.2023 - Current
Waitress and Bartender
Taqueria 52
06.2023 - 08.2023
Bartender
Green Martini
08.2021 - 05.2023
Sales Representative
Grupo Roraima C.A.
01.2018 - 05.2020
Bachelor of Science - Business Administration And Management
Universidad De Margarita
Diploma - Chef Training
La Casserole Du Chef
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