Ana Karla Rios
Summary
Motivated professional familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures.
Overview
8
8
years of professional experience
Work History
Accounting Clerk
Superior Trading Company
03.2025 - Current
- Processed customer invoices accurately, coordinating with warehouse associates for timely order fulfillment.
- Collaborated with route coordinator to manage finalized delivery orders and driver log documentation.
- Reviewed and revised customer orders while monitoring inventory levels and communicating with clients on shortages.
- Delivered exceptional customer service over the phone and in-person, resolving issues efficiently for walk-in clients.
- Performed monthly reconciliation of vendor accounts to ensure alignment between invoices, payments, and statements.
Parts Manager
Vince Hagan Company
08.2022 - 09.2024
- Company Overview: Concrete Batching Plant Manufacturing
- Oversaw employee task delegation to enhance operational efficiency.
- Gained proficiency in workflow analysis, Epicor software, and department-level management.
- Collaborated with supervisors to ensure production and quality control compliance.
- Led process evaluations and performance reviews to support continuous improvement initiatives.
- Concrete Batching Plant Manufacturing
Photographer & Sales Associate
JC Penny Portraits Studio
10.2019 - 12.2023
- Mentored by a top national photographer, enhancing both creative and customer service skills.
- Trained and supported new photographers during peak seasons.
- Fostered a collaborative environment, driving improvements in team performance and client satisfaction.
Receptionist
Town East Ford
02.2022 - 08.2023
- Analyzed call volume data to assist managers in monitoring employee activity.
- Handled invoicing, pre-owned vehicle title work, and accounting tasks.
- Managed customer files and sales documentation, contributing to overall operational efficiency.
Marketing Team Member
A-Kon Anime Convention
01.2019 - 01.2022
- Partnered with the marketing team to manage social media and document the event.
- Captured and edited photos and videos to enhance the attendee experience.
Seasonal Sales Associate
GameStop
10.2019 - 01.2020
- Managed register operations and optimized pre-order sales processes.
- Reorganized store layout to enhance merchandise accessibility and customer satisfaction.
- Developed promotions that increased customer engagement and boosted sales.
Intern
Mayor's Intern Fellows Program
06.2017 - 08.2017
- Worked closely with the Executive Director of NFTE on curriculum development.
- Trained teachers in entrepreneurial education and supported BizCamp activities.
- Gained insights into nonprofit operations and educational programming.
Education
business management, entrepreneurship, and marketing
Yvonne A. Ewell Townview Magnet Center - School of Business & Management
Skills
- Bilingual: English and Spanish
- Microsoft Office Suite
- CRM software
- Epicor ERP and CDK
- Customer service and support
- Phone etiquette
- Shipping and receiving
- Data entry
- Photography skills
- Staff training and development
- Creative writing
- Innovation strategies
- Adaptability skills
- Team collaboration
- Attention to detail
- Problem solving
- Administrative support
- Bank statement reconciliation
Volunteer Experience
- Marketing Team Member, A-Kon Anime Convention, 01/01/19, 12/31/22, Partnered with the marketing team to manage social media and document the event., Captured and edited photos and videos to enhance the attendee experience.
- Church Ministry Volunteer, 01/01/24, Present, Read scriptures during mass and provided companionship to elderly and homebound parishioners.
Timeline
Accounting Clerk
Superior Trading Company
03.2025 - Current
Parts Manager
Vince Hagan Company
08.2022 - 09.2024
Receptionist
Town East Ford
02.2022 - 08.2023
Photographer & Sales Associate
JC Penny Portraits Studio
10.2019 - 12.2023
Seasonal Sales Associate
GameStop
10.2019 - 01.2020
Marketing Team Member
A-Kon Anime Convention
01.2019 - 01.2022
Intern
Mayor's Intern Fellows Program
06.2017 - 08.2017
business management, entrepreneurship, and marketing
Yvonne A. Ewell Townview Magnet Center - School of Business & Management
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