Ana Knezovic
Mentor-on-the-Lake,OH
Summary
Enthusiastic and dedicated professional with a strong background in produce management, cash handling, and volunteer service. Proven expertise in operating cash registers and delivering courteous, efficient customer service enhances the overall shopping experience. Collaborative team player committed to adhering to company policies while ensuring customer satisfaction, with a passion for making a positive impact through community involvement. Eager to transition into the medical field, driven by a desire to help people and animals in a fast-paced environment that meets demanding needs.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Affordable Uniforms Mentor
08.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring timely service.
- Maintained organized merchandise displays, promoting a visually appealing store environment.
- Collaborated with team members to meet daily sales goals and improve customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Cashier/Customer Service
produce market
08.2023 - 09.2023
- Provided excellent customer service at the produce market by building rapport with customers and maintaining a friendly atmosphere, resulting in positive customer experience and repeat business
- Assisted customers with purchases/inquiries by providing courteous service and handling the cash register, enhancing customer satisfaction with higher rates
- Cashier
Education
Veterinary Medicine (In Progress Vet Assistant Program) -
Metropolitan Veterinary Hospital Cleveland/Academic Building
Highland Heights, OH09.2025
Skills
- Transaction processing skills
- Client assistance
- Data analysis skills
- Customer support
- Proficient in verbal and written communication
- Veterinary support
- Produce Handling
- Nurturing children
- Quickly adjusting to change
- Analytical problem solving
- Cash transaction processing
- Fundamental math proficiency
- Problem-solving
- Teamwork
- Store maintenance
- Cross-functional teamwork
- Customer service
Accomplishments
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Received consistent positive remarks for quality of care.
Languages
Bosnian - Intermediate
English - Fluent
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creative Writing
- Fashion
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy participating in outdoor walks for overall physical and mental well-being
- Historical Exploration
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Baking
- I enjoy cooking for friends and family gatherings
- Animal Care
- Reading
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
- Fashion and Style
- Volunteering at local animal shelters and rescue organizations
- Cooking
Extracurricular activities
- Electric guitar practice: Playing the electric guitar, which develops discipline and creative expression.
- Use of makeup as an art form: Exploring makeup artistry as a creative outlet, with a focus on color theory, precision, and innovative design.
- Being a helping hand to family or friends: Assisting and supporting family and friends, demonstrating strong interpersonal skills and empathy.
- Exploring genres of music: A deep interest in music theory and history, specializing in the gothic and metal genres.
- Studying in my free time: Pursuing continued learning on a variety of subjects out of intellectual curiosity.
Timeline
Retail Sales Associate
Affordable Uniforms Mentor
08.2024 - Current
Cashier/Customer Service
produce market
08.2023 - 09.2023
Veterinary Medicine (In Progress Vet Assistant Program) -
Metropolitan Veterinary Hospital Cleveland/Academic Building
Similar Profiles
Tyree DunnTyree Dunn
Shipping and Receiving Logistics at Affordable UniformsShipping and Receiving Logistics at Affordable Uniforms
Jashley LopezJashley Lopez
Mentor Volunteer at Mentor Me Ministries -"friends Of Mentor Me!"Mentor Volunteer at Mentor Me Ministries -"friends Of Mentor Me!"
Juslynn DancyJuslynn Dancy
Team Member at Uniforms By Logo ExpressTeam Member at Uniforms By Logo Express
Jessica LewisJessica Lewis
Central Loss Report Representative at Progressive InsuranceCentral Loss Report Representative at Progressive Insurance
Jaylen PierceJaylen Pierce
Shift Manager at Arby's RestaurantShift Manager at Arby's Restaurant