Ana Llamas Rodriguez

HR Manager

Douglas AG Services

08.2016 - 12.2024

Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Monitored and handled employee claims involving performance-based and harassment incidents.
Led decision-making and implementation of HR policies, procedures, programs and functions.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Motivated employees through special events, incentive programs, and constructive feedback.
Improved workplace culture through the development and implementation of diversity initiatives.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
Enhanced employee retention by implementing effective onboarding and training programs.
Distributed employee engagement surveys to identify areas of improvement.