Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
References
Timeline
Generic

LAURA Vasquez Lopez

Phoenix,AZ

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible hard worker ready to learn and contribute to team success.

Overview

3
3
years of professional experience

Work History

Spanish-English Interpreter

CyraCom International
Phoenix, AZ
06.2024 - Current
  • Provided Spanish-English interpretation services for medical appointments, 911 calls, court hearings, and other legal proceedings.
  • Facilitated communication between Spanish speaking individuals and English speaking organizations.
  • Performed simultaneous translation during conferences and meetings held in both languages.
  • Collaborated with healthcare providers to ensure accurate interpretation of medical terminology.
  • Compiled glossaries of technical terms used in various industries.
  • Upheld original emotion, tone, context and content of original messages.

FLIGHT ATTENDANT

Mesa Airlines
Houston, TX
10.2023 - 04.2024
  • Provide constant attention to our customers, providing them with a safe and reliable onboard experience.
  • Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats.
  • Ability to remain positive, respectful, and understanding during challenging situations and passenger conflict.
  • Maintain a thorough working knowledge of all emergency procedures and the ability to operate all emergency equipment onboard the aircraft.
  • Serve beverages, snacks, and meals, where applicable.
  • Assist passengers in storing carry-on luggage in the overhead or under-seat storage.
  • Perform duties required to assist with in-flight medical emergencies and special needs passengers, i.e., unaccompanied minors, visually or hearing impaired, language impaired, elderly, physically challenged, etc.

RETAIL SALES SUPERVISOR

Aeropostale
Tucson, AZ
02.2022 - 08.2023
  • Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges
  • Maintained high standards of cleanliness throughout the store including dusting shelves, vacuuming carpets and organizing merchandise displays
  • Managed daily operations such as opening and closing the store, balancing registers at end of day
  • Greeted guests promptly with a positive attitude and asked open-ended questions to better understand shopping needs
  • Identified appropriate solutions to minimize issues and quickly solve problems
  • Implemented new policies and procedures to ensure compliance with company standards and regulations

CREW MEMBER

Mister Car Wash
Tucson, AZ
05.2022 - 11.2022
  • Greeted customers and explained services offered by the carwash
  • Checked customer vehicles for any damage prior to washing
  • Cleaned interior of vehicle using vacuum, brushes, and cleaning agents
  • Applied waxes, dressings, polishes and other protective coatings to vehicle exterior
  • Completed daily tasks quickly and efficiently with minimal supervision
  • Ensured that work areas were kept neat and tidy throughout shift
  • Worked closely with fellow team members to ensure efficient operation of the car wash facility

CASHIER/CUSTOMER ASSISTANT (TEMPORARY)

Gem Show (Silver Colors)
Tucson, AZ
09.2021
  • Assisted customers with questions about jewelry
  • Greeted customers upon entering the store with a friendly attitude
  • Answered questions about the different types of gems
  • Rang up purchases on cash register quickly and accurately
  • Assisted customers in selecting merchandise based on their individual requirements
  • Organized the jewelry stands

Education

Spanish Interpreter Certification -

Cyracom International Inc
Phoenix, AZ
06-2024

Flight Attendant Certification -

Flight Attendant Prep Academy
Phoenix, AZ
08.2023

High School Diploma -

University High School
Tucson, AZ
05.2023

Skills

  • Organized
  • Self-management
  • Communication
  • Teamwork
  • Client Support
  • Spanish Fluency
  • Punctual
  • Customer Service Management
  • Administrative Tasks

Volunteer Experience

  • Student council member, TUVA (Tucson Unified Virtual Academy), 08/01/21
  • Office assistant, Center for Latin American Studies, Spring 2018
  • National Junior Honor Society, Dodge Middle School, Spring 2018

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Spanish-English Interpreter

CyraCom International
06.2024 - Current

FLIGHT ATTENDANT

Mesa Airlines
10.2023 - 04.2024

CREW MEMBER

Mister Car Wash
05.2022 - 11.2022

RETAIL SALES SUPERVISOR

Aeropostale
02.2022 - 08.2023

CASHIER/CUSTOMER ASSISTANT (TEMPORARY)

Gem Show (Silver Colors)
09.2021

Spanish Interpreter Certification -

Cyracom International Inc

Flight Attendant Certification -

Flight Attendant Prep Academy

High School Diploma -

University High School

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LAURA Vasquez Lopez