Ana Lopez Sanchez
Summary
Motivated, hard worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Learns fast and adjust easily to ever changing environments.
Overview
6
6
years of professional experience
Work History
Server
Puente Grande LLC
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Daycare Teacher
Cornerstone To Learning
08.2022 - 01.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Assistant Manager
Puente Grande LLC
08.2017 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Science Hill High School
Johnson City, TN05.2015
Skills
- Guest Engagement
- Beverage Preparation
- Food Inspection
- Supply Restocking
- Behavior Modeling
- Activity Planning
- Lesson Planning
- Strong Work Ethic
- Decision-Making
- Bilingual in Spanish
- Operations Management
- Customer Relations
Languages
Spanish
Native or Bilingual
French
Elementary
German
Elementary
Timeline
Daycare Teacher
Cornerstone To Learning
08.2022 - 01.2023
Server
Puente Grande LLC
06.2022 - Current
Assistant Manager
Puente Grande LLC
08.2017 - 03.2022
High School Diploma -
Science Hill High School
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