Ana Maravilla
Clarksville,IN
Summary
Dynamic Customer Service Manager with a proven track record at Costco, excelling in customer relations and problem-solving. Bilingual in Spanish and English, I enhanced patient communication and streamlined scheduling as a Dental Receptionist. Proficient in Microsoft Office, I consistently improved operational efficiency and ensured compliance with privacy regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Costco
01.2016 - 02.2024
Sale membership, Talk with costumer, Ask phone, helping with registration.
Dental Receptionist
Children Dental
06.2019 - 08.2020
- “Managed patient scheduling and appointment reminders.
- Coordinated patient intake processes, ensuring accurate data entry and compliance with privacy regulations.
- Facilitated communication between patients and dental providers to address inquiries and concerns promptly.
- Implemented electronic health record systems, improving patient tracking and documentation accuracy.
Education
High School Diploma - Dental Assistant
Dana Hills
Califonia Dana Point 06.2018
Skills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Customer relations
- Speak Spanish and English
Certification
Dental Assistant
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Dental Receptionist
Children Dental
06.2019 - 08.2020
Customer Service Manager
Costco
01.2016 - 02.2024
High School Diploma - Dental Assistant
Dana Hills