Ana M Andres Basilio
New Haven,CT
Summary
Years of Experience in customer service professional with over 3years + of experience, including at Taco Bell Cantina. Known as a worker for exceptional communication and problem-solving skills, thriving in fast-paced environments while maintaining professionalism . Dependable and realiable team player.Ability to multitask and maintaining high standards of cleanliness and organization ,going above and beyond for Resident/Customer satisfaction !
Overview
4
4
years of professional experience
1
1
Certification
Work History
Custumer Service
Taco Bell Cantina
Hamden, CT
02.2024 - 09.2025
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing tasks
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- •Loyal & Realiable Worker for 1 year+
- Excellent At Customer Service & Cleaning!!
Restaurant Busser
Arturos Restaurant
North Branford, CT
08.2023 - 01.2024
- Supported waitstaff by promptly clearing and resetting tables after each service.
- Assisted in maintaining cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage items.
- Monitored dining room for guest needs, providing attentive service throughout meal periods.
- Maintained inventory of utensils and dishware, ensuring availability for seamless operations.
- Followed sanitation protocols to uphold health standards in food service areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- • Temporary Busser Job / Still in School.
Customer Service / Prep
Bella Villa Pizza
New Haven,CT
12.2022 - 03.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Cleaning Company
Family Owned Businesses
New Haven,CT
08.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
High School Diploma - Health Technology
Eli Whitney Technical High School
Hamden, CT06.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Multitasking
- Excellent communication
- Organizational skills
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
- Problem resolution
- Verbal communication
- Decision-making
- BIG on empathy , Emotionally Intelligent
- Observation Skills
- High in ANY Safety Precautions
- Proactive Worker & Loyal
- Respectful & Kind
- Patient Centered With Unconditional Care(s)
- Responsible & Ethical Worker
- Adaptability to any work environment
- Fast & Quick learner
- Ability to Stay professional !
- Excellent Communication Skills
- 3 Years in Customer Service
- Self Motivated regardless of personal life!
- Hard working
- Bathing assistance
- Compassion and empathy
Certification
BILINGUAL : Spanish & English !
Customer Certification Along with OSHA , BLS ,BLOODBORN PATHOGENS ,ECT !
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Custumer Service
Taco Bell Cantina
02.2024 - 09.2025
Restaurant Busser
Arturos Restaurant
08.2023 - 01.2024
Customer Service / Prep
Bella Villa Pizza
12.2022 - 03.2023
Cleaning Company
Family Owned Businesses
08.2021 - 07.2022
High School Diploma - Health Technology
Eli Whitney Technical High School