Ana Marin
Advent Health
Sebring,FL
29
years of professional experience
Bilingual professional with over 18 years of supervisory experience in optimizing workflows and enhancing team performance. Proven ability to train staff effectively while maintaining high standards of safety and quality in service delivery.
Work History
Supervisor
18 Years 2 Months- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices for patient care and service excellence.
- Implemented process improvements that enhanced workflow efficiency and reduced delays.
- Coordinated team schedules to optimize resource allocation and maintain service levels.
- Evaluated staff performance through regular feedback sessions, promoting professional development opportunities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Commercial Cleaner
2 Years 6 Months- Maintained cleanliness and sanitation across various commercial spaces.
- Operated cleaning equipment such as floor buffers and vacuums efficiently.
- Implemented safety protocols to ensure a hazard-free working environment.
- Trained new staff on proper cleaning techniques and equipment usage.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
Mail Carrier
1 Year 9 Months- Delivered mail accurately and efficiently to residential and commercial addresses.
- Managed daily routes, ensuring timely completion of mail delivery tasks.
- Utilized handheld scanners to track and document package deliveries in real-time.
- Assisted in training new employees on delivery protocols and safety procedures.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Custorian
5 Years 5 Months- Operated cleaning equipment, including floor buffers and pressure washers, to enhance facility upkeep.
- Implemented waste management procedures to promote environmental sustainability within community spaces.
- Assisted in training new custodial staff on safety protocols and efficient cleaning techniques.
- Maintained cleanliness and sanitation standards across residential buildings.
- Developed streamlined cleaning schedules to optimize workflow and improve service delivery efficiency.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Education
Medical And Billing Coding
Skills
Bilingual English and Spanish
Type 45 wpm
Timeline
Supervisor
Advent Health
08.2008 - CurrentRead More
Commercial Cleaner
Resolve Staffing
09.2005 - 03.2008Read More
Mail Carrier
United States Postal Service, USPS
10.2003 - 07.2005Read More
Custorian
New York City Housing Authority, NYCHA
01.1998 - 06.2003Read More
Penn Foster College
Medical And Billing Coding
Read More