Ana Morales
Baton Rouge,LA
Summary
Proven expertise in mobile device management and exceptional teamwork skills, demonstrated at TX Elite Wireless where I enhanced customer experiences and streamlined CRM processes. Achieved commendable feedback through effective persuasion and collaboration, significantly contributing to team success without exceeding a single numerical reference.
Overview
2024
2024
years of professional experience
Work History
Boost Mobile Represantative
TX Elite Wireless
1345 Gardere Ln Baton Rouge LA, 70820
01.2021 - 05.2023
- Delivered exceptional in-store experiences for customers, resulting in positive feedback and recommendations.
- Leveraged CRM systems effectively for tracking customer interactions and following up on potential leads or outstanding inquiries promptly.
- Managed high call volumes while maintaining a professional demeanor under pressure, contributing to overall team success.
- Collaborated with cross-functional teams to address escalated customer concerns quickly and effectively.
Housekeeper
Hilton
Baton Rouge
2016 - 2018
Education
High School Diploma -
Melbee Highschool
Houston, TX05-2003
Skills
- Mobile device management
- API integration
- Persuasion techniques
- Version control systems
- Teamwork
- Teamwork and collaboration
Timeline
Boost Mobile Represantative
TX Elite Wireless
01.2021 - 05.2023
Housekeeper
Hilton
2016 - 2018
High School Diploma -
Melbee Highschool