Ana Nix
Winder,GA
Summary
Proven multitasker and quick learner, excelled in high-pressure environments at Nacho Daddy, enhancing customer satisfaction through effective teamwork and outstanding service. Skilled in using POS systems and managing time efficiently, consistently prioritized tasks for maximum productivity without compromising service quality.
Overview
2
2
years of professional experience
Work History
Food Runner
Nacho Daddy
Duluth, Ga
04.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Hostess and Food Runer
The Flying Biscuit Cafe
Buford, GA
01.2023 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Server
Soul Food Cafe
Buford, GA
10.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
College Preparatory -
Collin’s Hill High School
Lawrenceville, GASkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
Timeline
Food Runner
Nacho Daddy
04.2024 - Current
Server
Soul Food Cafe
10.2023 - 01.2024
Hostess and Food Runer
The Flying Biscuit Cafe
01.2023 - 10.2024
College Preparatory -
Collin’s Hill High School