Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
Generic

Ana Padilla

Miami,FL

Summary

Proven Manager at Smile Solutions, adept in workforce management and Dentrix, enhanced team performance through effective cross-training and conflict resolution. Achieved operational excellence by implementing policies that improved staffing efficiency. Skilled in fostering customer and supplier relationships, demonstrating accountability and business development acumen.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Smile Solutions
01.2019 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associate of Science - Nursing

Miami Regional University
700 S Royal Poinciana Blvd #100, Miami Springs, FL
12.2025

Skills

  • Policy Implementation
  • Workforce Management
  • Operations Management
  • Business Development
  • Dentrix (expert)
  • Insurance matters
  • Billing
  • Accountability

Certification

  • Certified CPR ,PRP

Languages

English
Full Professional
Spanish
Full Professional

Software

Dentrix

Timeline

Manager

Smile Solutions
01.2019 - Current

Associate of Science - Nursing

Miami Regional University

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Ana Padilla