Ana Palomera
Castle Rock,CO
Summary
Dedicated professional with a track record of enhancing pet welfare at Camp Bow Wow through expert dog handling and playtime supervision. Demonstrated ability to improve cleanliness and sanitation, alongside strong organizational skills, ensuring a healthy environment. Excelled in customer communication, significantly boosting client satisfaction.
Overview
7
7
years of professional experience
Work History
Dog Daycare Attendant
Camp Bow Wow
10.2018 - Current
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Ensured safe and engaging environment for dogs by closely monitoring their interactions and promptly addressing any signs of distress or aggression.
- Enhanced dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
Fast Food Worker
Wendy’s
11.2017 - 10.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
- Made change and returned correct cash and coin to patrons.
- Assisted with preparing salads and cold food items.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Enhanced customer experience by maintaining clean and welcoming dining area.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Education
GED -
Castle View High School
Castle Rock, CO07.2015
Skills
- Cleanliness and sanitation
- Animal body language
- Playtime supervision
- Dog training experience
- Group play monitoring
- Dog handling expertise
- Basic dog obedience
- Feeding and nutrition
- Dog breeds expertise
- Attention to detail
- Animal care
- Housekeeping duties
- Equipment disinfection
- Feeding and watering
- Meal preparation
- Customer communication
- Honest and dependable
- Medication administration
- Food supplement preparation
- Appointment scheduling
- Time management
- Organizational skills
- Active listening
- Bilingual
Timeline
Dog Daycare Attendant
Camp Bow Wow
10.2018 - Current
Fast Food Worker
Wendy’s
11.2017 - 10.2018
GED -
Castle View High School
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