Ana Perales Jimenez
Humble,TX
Summary
Dynamic hospitality professional with extensive experience at Big City Wings, excelling in customer service and bar management. Proven ability to enhance guest experiences through outstanding communication and meticulous cleanliness. Skilled in cash transactions and team training, fostering a collaborative environment that drives satisfaction and loyalty. Fluent in Spanish, enhancing service for diverse clientele. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
8
8
years of professional experience
Work History
Bartender
Big City Wings
Bimble, TX
05.2021 - 04.2022
- Crafted and served a variety of beverages to enhance guest experience.
- Maintained cleanliness of bar areas to ensure a welcoming and hygienic environment for patrons.
- Verified customer identification to ensure compliance with legal age requirements.
Server
Dennys Restaurant
Humble, TX
02.2014 - 03.2021
- Stayed informed about daily specials, new menu items, promotions.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
Certificate - Welding
Tulsa Welding School
Houston, TX09-2025
Certificate - Cosmetology
Kingwood Lonestar College
Kingwood 06-2020
Skills
- Welding techniques
- Cosmetology practices
- Equipment maintenance
- Customer service
- Safety compliance
- Team collaboration
- Team player attitude
- Patience and tolerance
- Time management
- Strong multitasking
- Outstanding customer service
- Customer service expertise
- Bar restocking
- Cash and credit transactions
- Hospitality service expertise
- Clear and effective communication
- Handling difficult customers
- Outgoing personality
- Cleanliness and hygiene
- Maintaining a clean bar
- Recipe and menu memorization
- Liquor restocking
- Team training and development
- Fluent in spanish
Languages
Spanish
Native/ Bilingual
Timeline
Bartender
Big City Wings
05.2021 - 04.2022
Server
Dennys Restaurant
02.2014 - 03.2021
Certificate - Welding
Tulsa Welding School
Certificate - Cosmetology
Kingwood Lonestar College
Similar Profiles
Kamryn HahnKamryn Hahn
Assistant General Manager at Big City WingsAssistant General Manager at Big City Wings
Jacob RodriguezJacob Rodriguez
Server at Big City WingsServer at Big City Wings
Claudia GarzaClaudia Garza
Restaurant Hostess at Big City WingsRestaurant Hostess at Big City Wings
Cali ThompsonCali Thompson
Guest Teacher at Humble ISDGuest Teacher at Humble ISD
Tara E. WilliamsTara E. Williams
Health Science Teacher/Head Cheerleading Coach at Spring ISDHealth Science Teacher/Head Cheerleading Coach at Spring ISD