Ana Perdomo
Houston
Summary
Employee Trainer at McDonald's, skilled in enhancing team performance through targeted training strategies and clear communication. Great in customer service and problem-solving, I successfully aligned training programs with organizational needs, leading to improved employee outcomes and engagement.
Overview
2
2
years of professional experience
Work History
Employee Trainer
McDonald's
10.2022 - 10.2024
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Helped senior management build learning and development strategies focused on specific organizational needs.
- Produced detailed training reports to comprehensively assess employee performance.
- Reviewed training programs regularly and realigned strategies to meet changing needs.
- Enhanced overall team performance by introducing relevant industry best practices during training sessions.
- Tracked employees before, during and after training to verify attainment of training objectives.
Education
Benjamin O. Davis High School
Houston, TX06.2024
Skills
- Customer Service
- Clear Communication
- Collaboration
- Problem-solving
- Multitasking
- Customer Engagement
- Focused
- Driven
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Employee Trainer
McDonald's
10.2022 - 10.2024
Benjamin O. Davis High School
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