Ana Perdomo
Hempstead
Summary
Dynamic Operations Manager with a proven track record at Zamzam Transportation Inc., excelling in financial analysis and team collaboration. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Skilled in data reconciliation and route optimization, fostering a positive work environment while ensuring timely deliveries and compliance with company standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber, Lyft, Spark Drivers, Doordash
01.2021 - Current
- Coordinated timely deliveries to ensure customer satisfaction and adherence to schedule.
- Navigated efficiently using GPS systems, optimizing delivery routes and reducing travel time.
- Maintained accurate records of delivery logs, ensuring compliance with company policies.
- Provided exceptional customer service through clear communication and problem resolution during deliveries.
Operations Manager
Zamzam Transportation Inc
10.2019 - 01.2021
- Supported training initiatives for new team members, fostering a collaborative work environment.
- Analyzed operational data to identify trends, enabling informed decision-making for future strategies.
- Managed monthly financial closings and reconciliations to ensure accuracy and compliance.
- Analyzed variances in financial reports, providing actionable insights for management decisions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Cash Flow
- Coordinated transportation schedules ensuring timely delivery of goods.
Operations Manager
Golden Eagle Express Inc.
02.2018 - 08.2019
- Streamlined daily operations to enhance workflow efficiency and reduce downtime.
- Coordinated cross-departmental communication to ensure project alignment and timely completion.
- Assisted in implementing process improvements, leading to increased operational effectiveness.
- Monitored inventory levels and facilitated timely replenishment to maintain supply continuity.
- Prepared financial statements and reports, ensuring compliance with accounting standards.
- Assisted in monthly reconciliations of accounts to maintain accuracy and integrity of financial data.
- Assisted customers with transactions, ensuring accurate cash handling and efficient service.
- Assisted in preparing payroll reports for management review, enhancing transparency and compliance.
Dental Assistant
Dr. Sachin Sood
08.2017 - 02.2018
- Assisted in patient preparation and comfort before dental procedures.
- Maintained cleanliness and organization of examination rooms and instruments.
- Supported dentists during various dental procedures by providing necessary tools.
- Educated patients on oral hygiene techniques and aftercare instructions.
- Scheduled appointments and managed patient records efficiently.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared patient x-rays and images for dentist review.
Education
Associate of Science - Accouting
Nassau Community College
Garden City, NYHigh School Diploma -
Continental School
San Francisco De Macoris, Dominican Republic07-2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Certification
- Licensed Esthetician - For more than 5 years
- Licensed Life Insurance Agent - For more than 1 year
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
Uber, Lyft, Spark Drivers, Doordash
01.2021 - Current
Operations Manager
Zamzam Transportation Inc
10.2019 - 01.2021
Operations Manager
Golden Eagle Express Inc.
02.2018 - 08.2019
Dental Assistant
Dr. Sachin Sood
08.2017 - 02.2018
Associate of Science - Accouting
Nassau Community College
High School Diploma -
Continental School
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