Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ana Pichardo

San Antonio,TX

Summary

Highly organized and detail-oriented professional with 2 years of experience providing exceptional administrative support in medical/retail environments. Skilled in managing front desk operations, patient scheduling, and maintaining medical records with a strong focus on confidentiality and compliance. Proficient in handling patient inquiries, managing appointments, and supporting healthcare providers in delivering efficient care. Ability to multitask in fast-paced settings. Known for a friendly, approach and excellent communication skills, ensuring a positive experience for both patients and staff. Eager to contribute to a dynamic medical team and enhance operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk/Retail Sales Associate

Rumble Boxing
San Antonio, TX
04.2024 - Current
  • Greet and Check-In Guests/Clients
  • Manage Phone and Email Communications
  • Schedule Appointments and Meetings
  • Handle Guests Inquiries and Provide Information
  • Maintain a Clean and Organized Front Desk Area

Unit Clerk

U.S Renal Care
San Antonio
02.2024 - Current
  • Patient Admissions and Discharge
  • Maintain Patient's Medical Records
  • Coordinate and Confirm Patient's Appointments, Tests, and Procedures as directed by Medical Staff
  • Communication and Correspondence
  • Assist Doctor's, Nurses, and other Healthcare professionals with clerical tasks
  • Manage Medical Unit Supplies and Inventory
  • Perform General Clerical Tasks such as Data Entry, Typing, Photocopying, and Faxing
  • Assist with Unit Organization
  • Manage and Track Patient's Transfers

Front Desk/Sales Associate

RockBox Fitness
San Antonio
05.2023 - 02.2024
  • Managed the front desk area, including answering phones, responding to emails, and scheduling appointments
  • Utilized cash register to process transactions and maintain accurate records of daily sales
  • Provided product knowledge to customers through in-depth product demonstrations
  • Membership sales
  • Guest Relations

Education

Associate in Arts (A.A.) - Business Administration- Finance

Northwest Vista College
San Antonio, TX
12-2025

High School Diploma -

Medina Valley High School
Castroville, TX
05.2023

Skills

  • Organizational Skills
  • Administrative Support
  • Inventory Management
  • Medical File Organization
  • Front Desk Management
  • Customer Service
  • Cash Handling
  • Sales
  • Multi-Line Phone Systems
  • Attention to Detail
  • HIPAA Compliance Knowledge
  • Data Entry

Certification

  • BLS Certified

Languages

Spanish
Native/ Bilingual

Timeline

Front Desk/Retail Sales Associate

Rumble Boxing
04.2024 - Current

Unit Clerk

U.S Renal Care
02.2024 - Current

Front Desk/Sales Associate

RockBox Fitness
05.2023 - 02.2024

Associate in Arts (A.A.) - Business Administration- Finance

Northwest Vista College

High School Diploma -

Medina Valley High School