Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

JENNA C PARKER

Murfreesboro,TN

Summary

Reliable Front Desk Sales Associate with experience in customer service and sales. Possess strong communication skills, problem-solving abilities and an aptitude for managing customer relations. Demonstrated history of excellent front desk operations and enhancing overall guest experiences. Known for effectiveness in team collaboration and process improvements. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support business goals.

Overview

7
7
years of professional experience

Work History

Front Desk Sales Associate

Club Pilates Franchise LLC
Murfreesboro, TN
01.2025 - Current
  • Handled customer complaints professionally and effectively resolved issues according to company policies.
  • Identified opportunities for selling products based on customer needs and preferences.
  • Managed inventory levels and restocked shelves as needed.
  • Greeted customers and provided excellent customer service.
  • Assisted customers with product selection, payment processing, and answered questions about products or services.
  • Responded promptly to customer inquiries via phone, email, and in-person visits.
  • Maintained immaculate appearance at reception desk and surrounding areas with regular cleaning and attention to aesthetics.

Amazon Facilities

Amazon fulfillment Center BNA3
Murfreesboro, TN
03.2021 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated scanners, computers, and other equipment to track orders.
  • Followed established guidelines for picking orders accurately.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Staged and sorted multiple types of products for loading.
  • Used pallet jacks to move items to and from warehouse locations.

Warehouse Worker

Reliant Supply LLC
Murfreesboro, TN
08.2020 - 03.2021
  • Inspected cloth for flaws prior to cutting.
  • Kept up-to-date with new developments in cutting technologies through research and training sessions.
  • Collaborated with design team to determine optimal placement of pattern pieces on fabric rolls or panels.
  • Tracked inventory levels of supplies needed for production runs.
  • Ensured proper storage of finished products so they remain free from damage or contamination.
  • Provided assistance with loading and unloading materials when necessary.
  • Measured and cut fabric for garments according to patterns and specifications.
  • Identified defective cuts or fabric defects during inspection process and reported it immediately to supervisors.

Front of House Employee

Chick-Fil-A
Murfreesboro, TN
04.2020 - 08.2020
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Greeted customers and provided menus.
  • Assisted in taking customer orders and providing recommendations.
  • Communicated clearly with the kitchen staff regarding order specifics.
  • Monitored temperature of refrigeration units to ensure proper storage conditions.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Trained new team members on restaurant policies and procedures.
  • Processed payments accurately and efficiently using POS system.

Handyman Assistant

Harvest Home Services
Murfreesboro, TN
12.2018 - 04.2020
  • Set up scaffolding for exterior painting jobs at various heights safely.
  • Caulked around windowsills to prevent air leaks and water damage.
  • Cleaned and maintained tools, materials, supplies and other related items used for repairs.
  • Transported materials required for repair jobs from store locations to job sites.
  • Assisted with painting projects both inside and outside of buildings.
  • Repaired drywall, plaster walls, woodwork, cabinets and other structures.
  • Replaced ceiling tiles, floor tiles or carpeting when needed.
  • Performed minor plumbing repairs such as fixing leaky faucets or toilets.
  • Operated hand and power tools to complete repairs.

Front of House Employee

Chick Fil A
Murfreesboro, TN
09.2018 - 12.2018
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Assembled and served meals according to specific guest requirements.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Packaged and bagged cooked food and prepared items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Collected money, made change and counted out register at end of shift.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

High School Diploma -

Gateway Christian HomeSchool
Memphis, Tennessee
01.2020

Skills

  • Problem solving
  • Communication skills
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Organizational skills
  • Relationship building
  • Point of sale systems
  • Sales floor organization
  • Sales training
  • Product knowledge
  • Analytical skills

Accomplishments

Learning Ambassador for Amazon, 2020 - 2021

References

References available upon request.

Timeline

Front Desk Sales Associate

Club Pilates Franchise LLC
01.2025 - Current

Amazon Facilities

Amazon fulfillment Center BNA3
03.2021 - Current

Warehouse Worker

Reliant Supply LLC
08.2020 - 03.2021

Front of House Employee

Chick-Fil-A
04.2020 - 08.2020

Handyman Assistant

Harvest Home Services
12.2018 - 04.2020

Front of House Employee

Chick Fil A
09.2018 - 12.2018

High School Diploma -

Gateway Christian HomeSchool

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