Ana Quinn
Bloomington,IN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Outgoing, friendly, and energetic charisma toward communication with customers. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
6
6
years of professional experience
Work History
Barista
Bon Bob’s Coffee Company
02.2023 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized beverages, which improved sales.
Hostess
The Deck At Don Halls GasHouse
08.2020 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Customer Service and General Labor
St. Joe Christmas Tree Farm
11.2017 - 12.2022
- Greeted customers when they entered the farm and gave specific directions to tree fields and the gift shop.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Carried and loaded christmas trees to customers' cars.
Education
Pre Physical Therapy
Indiana University Bloomington
Bloomington, IN05.2027
High School Diploma -
Bishop Dwenger
Ft. Wayne, IN05.2023
Skills
- Retail Management
- Conflict Mediation
- Sales Expertise
- Food Preparation and Safety
- Buffet Setup and Takedown
- Guest Flow
- Dining Area Maintenance
- Active Listening
- Problem-Solving Ability
- Quick Thinking
Timeline
Barista
Bon Bob’s Coffee Company
02.2023 - 08.2023
Hostess
The Deck At Don Halls GasHouse
08.2020 - 08.2023
Customer Service and General Labor
St. Joe Christmas Tree Farm
11.2017 - 12.2022
Pre Physical Therapy
Indiana University Bloomington
High School Diploma -
Bishop Dwenger
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