Farida Sadek
Oakland,CA
Summary
Results-driven Restaurant Manager with extensive experience in team leadership and customer service. Consistently improved operational standards and achieved a 20% sales increase through effective training and mentorship. Dedicated to maintaining high-quality service and fostering team collaboration in fast-paced environments.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Barista
mazar cafe
Oakland, California
07.2026 - Current
- Provided excellent customer service in a fast-paced setting.
- Maintained cleanliness and organization of café to enhance customer experience.
- Prepared high-quality espresso drinks according to standard recipes.
- Operated and maintained coffee brewing equipment to ensure consistent quality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Educated customers on menu items and specialty drinks offered.
- Handled cash transactions accurately and processed payments promptly.
- Collaborated with team members to ensure smooth operations during busy hours.
- Oversaw morning rush of customers, ensuring timely service during peak hours. of customers daily with efficient, levelheaded customer service.
Assistant General Manager
Chipotle Mexican Grill
Miami and alameda , FL/CA
08.2023 - Current
- Promoted to assistant GM within six months due to exceptional performance.
- Managed daily operations, optimizing staff scheduling and enhancing shift performance.
- Resolved customer concerns, achieving high satisfaction levels and fostering loyalty.
- Monitored food safety and inventory control, ensuring product availability and compliance.
- Supported hiring processes and completed onboarding for new employees.
- Trained new hires and mentored team members on customer service best practices.
- Prepared stores for inspections and audits to ensure compliance.
- Contributed to 20% sales increase at one location.
Part-Time Associate
Wawa
Orlando, FL
01.2023 - 01.2024
- Supported kitchen, cashier, and beverage operations during peak hours to enhance customer service
- Executed cash handling and balanced registers to ensure accurate financial transactions
- Oversaw inventory management and stock replenishment to maintain optimal supply levels
- Monitored food temperatures and safety standards
- Ensured cleanliness and team organization
Store Manager (General Manager)
McDonald's
Daytona Beach and orlando , Florida
02.2020 - 01.2023
- Implemented successful business strategies to increase revenue and target new markets.
- Managed team operations, scheduling, and performance to enhance service efficiency
- Oversaw customer service operations and resolved complaints to improve customer retention
- Supervised daily operations and maintained service standards for customer satisfaction.
- Trained and developed team members
- Managed inventory levels and coordinated stock replenishment processes.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Reviewed customer feedback to implement operational improvements that enhanced satisfaction
- Ensured cleanliness, food safety, and company standards
- Started as Crew Member and promoted through multiple roles to Store Manager
Dental Assistant
Smile Dental Clinic
Orlando, Florida
08.2022 - 12.2022
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared examination rooms with necessary tools and materials for treatments.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Completed computer training on insurance processes to improve efficiency in patient insurance handling.
- Operated machine during practical training sessions to enhance hands-on learning experience.
Childcare Assistant (Seasonal)
flowers car
Orlando, Florida
02.2022 - 04.2022
- Assisted in planning and implementing engaging activities that promoted children's learning and development.
- Assisted in daily classroom activities and lesson implementation for children.
- Monitored and ensured children's safety during playtime and group activities, fostering a supportive environment.
- Supervised and nurtured children, ensuring safety and emotional well-being.
- Maintained safe and positive environment
- Completed various childcare certifications
Team Member
Italian Pizza
Daytona Beach, FL
01.2019 - 01.2020
- Assisted customers with orders (in-person & phone)
- Assisted customers with menu selections and provided excellent service.
- Coordinated front desk operations, assisted customers, and supported kitchen staff during peak hours to ensure smooth service.
- Prepared pizzas and other menu items according to restaurant standards.
- Prepared food including pizza and specialty dishes
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Facilitated communication between Arabic and English speaking staff to improve teamwork.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Ensured cleanliness around equipment to promote safety and maintain productivity.
Education
Still Studying -
California Dental Assistant Program
CA01-2027
Associate of Science -
Daytona State College
Daytona Beach, FL08-2023
High School Diploma -
Spruce Creek High School
Port Orange, FL01-2022
Management -
Management
Online Skills
- Retail management Excellence
- Cash handling
- Hospitality service expertise
- Inventory control
- Phone systems management
- Team leadership
- Teamwork
- Assistant manager experience
- Sales
- Conflict Resolution
- Effective communication
- Customer support
- Customer care
- Phone communication
- Hiring onboarding
- Staff training
- Project management
- Time management
- Word processing & Excel
- Microsoft Outlook
- Cash handling
- Team leadership
- Retail management
- Hospitality service expertise
- Time management
Certification
- ServSafe Certification
- Leadership management certification from McDonald's and Chipotle
- Driver's License
- Best leader for the year at McDonald's
- Additional workplace certifications (available upon request)
- management certificantion
Languages
English
Full Professional
Arabic
Native/ Bilingual
Spanish
Elementary
Affiliations
- volunteer with the mosque for the community events
Timeline
Barista
mazar cafe
07.2026 - Current
Assistant General Manager
Chipotle Mexican Grill
08.2023 - Current
Part-Time Associate
Wawa
01.2023 - 01.2024
Dental Assistant
Smile Dental Clinic
08.2022 - 12.2022
Childcare Assistant (Seasonal)
flowers car
02.2022 - 04.2022
Store Manager (General Manager)
McDonald's
02.2020 - 01.2023
Team Member
Italian Pizza
01.2019 - 01.2020
Still Studying -
California Dental Assistant Program
Associate of Science -
Daytona State College
High School Diploma -
Spruce Creek High School
Management -
Management