Ana Rangel

• Responsible for reviewing fee changes staged for production against fee billing requests to verify that customer billing changes are accurate with 99% of effectiveness
• Automated merchant fee billing assessment using Python and Jupyter notebooks reducing validation time from 4 hours to 30 minutes.
• Worked side by side with Pricing Strategy team and Concourse team to implement annual pricing and demo validation reports.

•Analyzed software functionality and UI to build 300+ test cases over the course of 10 projects with less than 1% of escaped defects.
•Designed a dashboard to present root cause analysis and address underlying causes of software defects.
•Responsible for shared service consulting to a team of 3 project managers and 8 onshore and offshore developers, impacting 8 global clients, for all Quality Assurance activities.
•Built, managed and maintained internal software QA Policies and Procedures for award-winning software with 500+ features.
•Developed documentation for software releases.

• Responsible for project documentation, requirements management, use case design and test case scenario for add-on loading software impacting 80% of business operations.
• Improved project communication matrix which decreased time to complete documentation by 20%.
• Successfully implemented a project that allowed users and IT department to streamline information upload process and increased productivity by 30%.
• Facilitated team meetings, followed an agenda, assigned resources to complete action items, and documented meeting proceedings by publishing and distributing meeting minutes.

Master's Degree in Computer Science

BS, Systems Engineering