ANA VIGIL

Problem solved:

• Researched and resolved inventory discrepancies, damages, and system errors
• Used Amazon internal systems to correct issues and prevent downstream delays
• Identified root causes and escalate trends to leadership when necessary

Sweeper:

• Scan cases and totes, sending them to different destinations when needed
• Virtually "sweep" through trailers using various applications to ensure container quality and check for defects

TDR:

• Conducted trailer audits following Amazon TDR and dock safety standards
• Ensured trailers were secured and dock doors properly controlled
• Maintained strict safety compliance in high-risk dock environments

Ship Clerk Trained:

• Assisted with outbound operations including trailer management and load readiness
• Communicated with leadership and dock teams to ensure on time departures
• Supported documentation accuracy and shipment flow

• daily restaurant operations during assigned shifts, ensuring efficient service and a positive customer experience.
• Supervised and supported team members, delegated tasks, and maintained productivity during high-volume periods.
• Trained and coached employees on customer service, food preparation, safety, and company standards.
• Handled cash management, opening and closing procedures, and shift documentation accurately.