Summary
Overview
Work History
Education
Skills
Activities And Volunteer Work
Timeline
Generic

Ana Robertson

Rockwall,TX

Summary

Dedicated and compassionate recent graduate with a Bachelor of Science in Child Learning and Development from the University of Texas at Dallas. Committed to providing unwavering support to women and children facing crisis situations. Leveraging healthcare expertise as a Patient Care Technician at Baylor University Medical Center in Dallas, excelling in delivering exceptional patient care, demonstrating empathy, and fostering effective team collaboration. Passionate about creating secure and nurturing environments that empower families to heal and thrive.

Overview

6
6
years of professional experience

Work History

Patient Care Technician

Baylor University Medical Center
Dallas, TX
12.2023 - Current
  • Provide daily care and support to patients, ensuring a safe and clean environment
  • Communicate effectively with the healthcare team, promptly reporting changes in patient status
  • Accurately document patient data in the medical record according to hospital standards

Children's Ministry Director Assistant

Exodus
Dallas, TX
04.2023 - 12.2023
  • Created and implemented developmentally appropriate curriculum for children
  • Maintained a safe and clean environment for children during services
  • Communicated with parents about child development and engagement
  • Facilitated transportation for families to weekly church gatherings.

Pharmacy Technician

CVS
Rowlett, TX
01.2022 - 04.2023
  • Interpreted physician medical orders and prescriptions
  • Processed insurance claims and assisted patients with cost-effective medication options
  • Provided professional communication and support to customers regarding prescription status

Transportation Dispatcher

Caretrips
Dallas, TX
05.2021 - 08.2021
  • Coordinated patient transportation with nursing homes and doctors' offices
  • Managed scheduling adjustments based on patient needs and discharge status
  • Maintained accurate records of transportation schedules and payments

Shift Manager

Dairy Queen
Rockwall, TX
04.2019 - 12.2019
  • Managed crew assignments to maximize efficiency and meet labor cost goals
  • Monitored cash flow and performed daily bank deposits
  • Ensured compliance with health and safety regulations

Education

Bachelor of Science - Child Learning and Development

University of Texas at Dallas
Richardson, TX
12.2024

Associate of Science -

Collin College
Plano, TX
12.2022

Skills

  • Leadership and team coordination
  • Effective communication with patients and healthcare teams
  • Time management and ability to work under pressure
  • Strong computer and documentation skills

Activities And Volunteer Work

  • Actively involved in community service, including feeding the homeless and participating in outreach programs at UTD and Collin College
  • Volunteered with IgoGlobal Outreach, working with high school students in Gracias-Lempira, Honduras
  • Passionate about improving patient care and hospital environments through compassionate service

Timeline

Patient Care Technician

Baylor University Medical Center
12.2023 - Current

Children's Ministry Director Assistant

Exodus
04.2023 - 12.2023

Pharmacy Technician

CVS
01.2022 - 04.2023

Transportation Dispatcher

Caretrips
05.2021 - 08.2021

Shift Manager

Dairy Queen
04.2019 - 12.2019

Associate of Science -

Collin College

Bachelor of Science - Child Learning and Development

University of Texas at Dallas
Ana Robertson