Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Rubalcaba

Ana Rubalcaba

San Diego,CA

Summary

Dynamic bartender with a proven ability to enhance guest experiences through exceptional service and craft cocktail preparation. Known for reliability and team player attitude.

Overview

6
6
years of professional experience

Work History

Bartender

Chase Sapphire Lounge
11.2024 - 03.2026
  • Crafted customized cocktails based on guest preferences and seasonal ingredients.
  • Managed bar inventory, ensuring timely restocking and minimizing waste.
  • Provided exceptional customer service, enhancing overall guest experience and satisfaction..
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on techniques, menu items, and customer service protocols.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.

Server

Dennys Restaurant
02.2021 - 08.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Maintained cleanliness and organization of dining area for guest satisfaction.
  • Trained new servers on menu offerings and customer interaction protocols.
  • Served food and beverages promptly with focused attention to customer needs.

Server

IHOP
12.2019 - 04.2022
  • Managed cash handling procedures, ensuring accuracy in transactions.
  • Enhanced guest experiences through proactive communication and attentiveness.
  • Resolved customer complaints efficiently, maintaining positive dining atmosphere.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

High School Diploma -

Iftin Charter High School
San Diego, CA

Skills

  • Customer service
  • Highly reliable
  • Outgoing personality
  • Hospitality service expertise
  • Classic cocktails
  • Bar equipment use
  • Craft cocktail preparation
  • Team player attitude

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Bartender

Chase Sapphire Lounge
11.2024 - 03.2026

Server

Dennys Restaurant
02.2021 - 08.2023

Server

IHOP
12.2019 - 04.2022

High School Diploma -

Iftin Charter High School